UX/UI
How to Manage Web Design Layouts: Vertical, Horizontal, and RTL PerspectivesDecoding the best fit for content
April 17, 2024Use web development to your advantage and help them decide
April 17, 2024
By: Maria
The latest report from Google sheds light on a critical shift in consumer behavior: a staggering 60% of consumers now engage in six or more actions before deciding to purchase a new product or brand. For small businesses, this statistic isn’t just a number—it’s a call to action. How can your website or e-commerce platform rise to this challenge? The answer lies in your web development and design strategy.
With 47% of consumers spending more time researching to ensure quality, your online presence must cater to this inquisitive journey. Each step a consumer takes is an opportunity for your business to present a solution, answer a question, and guide them closer to a purchase. Effective web development ensures your site is there at each stage, offering the content and resources needed to make an informed decision.
Consumers favor Google Search over social media for making purchasing decisions, with 40% agreeing it helps them make smarter choices. For small businesses, this means that SEO isn’t just beneficial; it’s essential. Optimizing your site to appear in Google Search results can be the difference between being a consideration and being “the” choice.
Your website should be more than a digital storefront; it needs to be a trusted advisor. This means providing comprehensive product details, answering potential questions before they’re asked, and ensuring your site is navigable and responsive. Professional web development is the backbone of this endeavor, transforming your site from a simple touchpoint into a crucial part of the consumer’s research process.
It’s clear that having a website or an eCommerce platform is no longer a luxury—it’s a necessity. With an effective eCommerce strategy, small businesses can offer the seamless purchasing experience consumers expect. Beyond convenience, an eCommerce platform serves as a tool for detailed product descriptions, customer reviews, and easy navigation, all crucial in aiding the consumer’s decision-making process.
Because the path to purchase is complex, understanding this journey can significantly benefit your small business. By leveraging insights from Google and focusing on strategic web development and eCommerce, you can guide potential customers through their decision-making process with ease. Recognizing the value of each research step a consumer takes, and ensuring your online presence meets their needs at every turn, is key to converting hesitations into sales.